Bill Payment Information
Online Bill Pay
Setting up your account is fast and easy!
The site maintains the highest levels of security for your protection.
When you set-up an online account, you will have access to:
- View your monthly statements
- Your consumption history
- Important information relevant to your water district
- A link to electronic payment methods
- Set reminders for important dates such as due dates
- Receive paperless bills
View, Print, Pay your Bill or Register Online
IMPORTANT NOTICE – Electronic payment options should not be utilized for delinquent accounts. The above options are not available for non-sufficient fund items or terminated service payments. Customers with non-sufficient fund items and terminated service must visit the Inframark office with a cashier’s check or money order to settle the account.
Additional Payment Methods
Online banking through your personal bank - IMPORTANT – add the exact address shown on your bill pay coupon, double-check that you input your account number correctly, and the addressee is entered EXACTLY the same as the bill pay coupon. If any of the information is input incorrectly, there will be a delay in receiving your payment. Please note that electronic banking is a generic term. Check with your bank to ensure they will send your payment “electronically” (2-3 days to process) or if it will be sent as a paper check (7 – 10 days).
Local Payments / Dropbox - Local payments are available at our office. The office is open 7:00 AM - 4:00 PM Tuesdays and Thursdays.
Inframark Office
1000 Old Mill Road
Cedar Park, TX 78613
Customer Support
Please feel free to contact the Customer Service Department at 512-246-0498, if you have any questions.
Residential Service Rate Schedule
Water Rate
| $ 15.00 | Minimum Rate for Service |
| $ 11.06 | Minimum Rate for Service (residents aged 65 or older) |
| $ 4.66 | Rate per 1,000 gallons metered for usage between 0 gallons and 10,000 gallons |
| $ 5.60 | Rate per 1,000 gallons metered for usage between 10,001 gallons and 15,000 gallons |
| $ 6.71 | Rate per 1,000 gallons metered for usage above 15,001 gallons |
Sewer Rate
| $ 10.00 | Minimum Rate for Service |
| $ 7.37 | Minimum Rate for Service (residents aged 65 or older) |
| $ 3.62 | Rate per 1,000 gallons metered for usage above 0 gallons |
Misc Rates
| $ 27.58 | Fire Protection Fee |
| 0.50 % | TCEQ Fee |
Notice About Confidentiality of Customer Information
Chapter 182 of the Texas Utilities Code as amended in 2021 by House Bill 872 provides that a government-operated utility may not disclose personal information (customer's address, telephone number, and social security number) in a customer's account, or any information related to the volume or units of utility usage or amounts billed or collected for such utility usage, unless the customer elects to allow such information disclosed.
The Utilities Code requires the District to provide notice of the customer's right to allow disclosure of his or her information. Therefore, if you wish to allow disclosure of your personal information, please contact the District Operator, Inframark, via telephone at 512-246-0498 or via email at MUDCustomerService@Inframark.com so they can provide you a disclosure form for you to complete and return.
NOTE: The District is allowed to disclose information in a customer's account record to federal, state, or local government officials; to District employees, officials and operations personnel; to consumer reporting agencies; to a contractor or subcontractor approved by and providing services to the District, the state, a political subdivision of the state, or the United States; or to any other provider of utility services.