Coronavirus Pandemic (COVID-19)

Your WTC MUD #1 Board, consultants, and staff remain committed to serving you throughout this difficult and unprecedented time. We take seriously our responsibility to keep our community safe and healthy. Please check here for news and information on the District's response to the COVID-19 crisis.

MUD News

  • Temporary Emergency Order Delegating Authority to Board President, March 25, 2020
  • Parks, Ponds, Trails, and Pavilions are now open. Pavilions will be open on a first-come, first-served basis for small group gatherings of half capacity or fewer; reservations are not available at this time. The community center remains closed at this time. Bathrooms and water fountains also remain closed, so bring your own water and sanitizer.
  • PLEASE DO NOT FLUSH ANYTHING OTHER THAN TOILET TISSUE (no paper towels, tissues, or wipes, even if flushable)! This can cause unsanitary, unsafe, and unpleasant sewer clogs - and it's a public health risk. understand that toilet tissue is currently in short supply, but please dispose of any such materials in the trash. Click here to see what happens when those items are flushed!
  • Inframark offices are currently closed for customer service. Payments can be made online, at our dropbox (no cash accepted), or via telephone at 512-246-0498. If you experience an emergency, please call 512-246-0498 or e-mail csaus@inframark.com.
  • A message from Lieutenant Kevin Thomas, Williamson County Constable Pct. 2:​
    The Constable's offices in Williamson County have suspended all normal functions and are now assigned to support the Sheriff's Department in providing safety to our communities. We are still providing Patrol services to the WTC MUD #1.
  • Please view this letter from Waste Management detailing potential changes to your trash and recycling service due to COVID6-foot-19.
  • Inframark is here to care for your daily water operations, and the water will flow! Our personnel are still performing daily tasks to maintain District water systems. We respectfully ask our customers to maintain a 6-foot distance from our operators in the field, but they are still happy to answer any questions you may have. More information about the precautions we're taking is available here.
  • Your MUD brings important services to your neighborhood, including the operation and maintenance of water and sewerage utilities, fire protection via the City of Cedar Park, the maintenance of green spaces and parks, security services with Williamson County constables, and a dedicated Board of Directors and staff to make it all possible. Please keep in mind the many people that furnish those services who are working for you and need your support.

Information

Resources

If you are struggling, here are some resources to assist you: ​

Reveal Resource Center

1150 S Bell Blvd., Cedar Park, TX 78613
Mondays 7:00 p.m. - 8:00 p.m. and Tuesdays from 9:00 a.m. - 12:00 p.m. ​

Hill Country Ministries

Fresh Food for All

Every 1st Friday from 9:00 a.m. - 11:00 a.m.
Bethany United Methodist Church
10010 Anderson Mill Rd.

Aunt Bertha - food bank

Area Agency on Aging

Open Eyes Beyond Border


The Williamson County Commissioners Court approved agreements for Wilco Forward Phase III to provide rent and utility assistance to residents. Please visit the Wilco page for information.


Mobile Outreach Team (MOT) Information

July 13, 2020 (Williamson County, TX) – The Williamson County Mobile Outreach Team (MOT), which focuses on responding to emergency behavioral healthcare service calls, reported a significant increase in calls during the month of June. The call volume from June 2020 doubled from June 2019.

The COVID-19 pandemic has forced businesses to shut down, left people without jobs, forced families to balance work and family life within the same four-walls, and caused uncertainty among many.

In order to provide assistance and some level of relief to behavioral health facilities and Texans alike, Texas Health and Human Services continues to run a COVID-19 Mental Health Support Line. The 24/7 free-line is a resource for residents to speak with mental health professionals who can help them deal with anxiety, depression, stress, grief, and worry.

Mental Health professionals urge people undergoing any level of distress to seek support sooner rather than later. People can call the Statewide COVID-19 Mental Health Support Line seven days a week at 833-986-1919. To contact the Williamson County MOT call (512) 864-8277.

The County has a list of resources residents can get assistance from during these trying times. Having access to the help is an effort to reduce the stress the pandemic may have caused. To verify what is available per zip code, visit https://www.wilco.org/CommunityResources.